Nonconformance Control

Control Non-Conforming Material

Stop non-conforming material slipping through. Log NCMRs at receiving or in production, attach evidence, route for disposition, and trend root causes to improve supplier and process quality.

NCMR = Non-Conforming Material Report. Used for incoming inspection rejects and material found non-conforming in production — with dispositions, evidence, and CAPA.

Built for SQE + Engineering (and the people who keep NCMRs moving)

NS-NCMR is a focused NCMR workflow tool — not an MES module. It’s designed to capture material nonconformance found at receiving or during build/test and drive it through MRB to a clean outcome.

Supplier Quality (SQE)
Hot-list suppliers by count/$, trigger SCAR/CAR when required, and keep evidence + approvals audit-ready.
Engineering
Standardise root-cause capture, track corrective actions, and spot repeat offenders (parts/MPNs) before they become escapes.
MRB flow owners
Triage by age/status, assign owners, and keep RTV/WIP/scrap/rework decisions moving without spreadsheet chaos.

Reduce Material Escapes, Speed Up MRB

Every non-conforming part that slips through costs time and money. NS-NCMR makes it easy to log material issues found at receiving, on the line, or during test, attach evidence, and route the item through MRB to a clear disposition (RTV, rework, scrap, or use-as-is).

Evidence
Photos + screenshots
Workflow
Approvals + status
Disposition
RTV / WIP / Scrap / Rework
Visibility
Dashboards by age/category
  • Log NCMRs with part number/MPN, lot/serial, quantity, value, and photos/screenshots
  • Instant notifications to Engineering / Buyer / Quality (email/SMS)
  • Capture fault category + root cause and link SCAR/CAR when required
  • Track liability (Supplier/Internal) plus claims, POs, and charge-backs
  • Dashboards for top suppliers, top fault categories, and Cost of Quality
NCMR #33003
Label recess not milled out properly causing wrinkled label
Supplier: Supplier A • Value: $37.40
RTVLiability: SupplierSCAR/CAR (if required)

Complete Non-Conformance Management

NCMR Logging

Log non-conformances with description, part numbers, quantities, photos, and affected batch information.

Instant Notifications

SMS and email alerts to SQE, Engineering, and Quality teams within seconds of logging.

Root Cause Analysis

Standardised root cause categories make analysis consistent and enable meaningful trending.

Disposition Management

Track disposition decisions: Scrap, Rework, Use-As-Is, or Return to Supplier with full audit trail.

Cost Tracking

Track rework costs, scrap value, and supplier charge-backs. Know your true Cost of Quality.

Reporting & Analytics

Pareto charts, trend analysis, supplier scorecards, and Cost of Quality dashboards.

Product Screenshots

Click any image to enlarge

NS-NCMR Welcome Screen
Welcome Screen
NS-NCMR Raise NCMR Screen
Raise an NCMR
NS-NCMR NCMR Header Tab
NCMR Header
NS-NCMR Part Tab
Part / MPN Details
NS-NCMR Reason for Rejection Tab
Reason for Rejection
NS-NCMR Supplier Tab
Supplier / Liability
NS-NCMR Root Cause Analysis Tab
Root Cause Analysis
NS-NCMR Disposition Tab
Disposition (RTV/WIP/Scrap/Rework)
NS-NCMR Approval Tab
Approvals
NS-NCMR Status Tab
Status / Closure
NS-NCMR Dashboard - Open NCMRs by Age
Dashboard: Open NCMRs by Age
NS-NCMR Dashboard - NCMRs by Month
Dashboard: NCMRs by Month

From Detection to Resolution

1

Detect

Operator discovers non-conforming material

2

Log

Create NCMR with photos and details

3

Investigate

SQE analyses root cause

4

Dispose

Decide: Scrap, Rework, or Return

5

Close

Document resolution and costs

ISO 9001 Ready

NS-NCMR supports your ISO 9001 quality management system with proper documentation and audit trails.

Clause 8.7 - Control of Nonconforming Outputs

  • Identification of non-conforming products
  • Segregation and containment actions
  • Complete documentation trail
  • Disposition options with approval workflow
  • Re-verification after correction

Clause 10.2 - Corrective Action

  • React to nonconformity appropriately
  • Evaluate need for corrective action
  • Implement and document actions
  • Review effectiveness of actions
  • Update risks and opportunities

Data-Driven Quality Improvement

NCMRs by Supplier

Track count and value by supplier. Identify your problem vendors.

NCMRs by Customer

See which customer orders are affected. Manage relationships proactively.

Monthly Trending

Track NCMRs over time. See if you're improving or getting worse.

Pareto Analysis

Find the vital few. Focus on the 20% causing 80% of your problems.

Cost of Quality

Know your scrap, rework, and return costs. Make the business case for improvement.

Supplier Scorecards

Rate suppliers on quality performance. Drive accountability.

Stop Quality Issues Slipping Through

Every untracked non-conformance is a missed opportunity to improve. Start building your quality database today.

FAQ: Nonconformance (NCR/NCMR) Tracking

What is an NCMR (non-conforming material report)?

An NCMR records a nonconformance—what failed, where it was found, quantities affected, and the actions taken—so the issue is controlled and traceable.

What is the difference between NCR and NCMR?

NCR (nonconformance report) is a common general term. NCMR often refers specifically to non-conforming material. Many organisations use the terms interchangeably.

Which dispositions can be tracked?

Typical dispositions include scrap, rework, use-as-is (with approval), and return to supplier, with a full audit trail of decisions.

Can we do root cause analysis and CAPA?

Yes. Standardised root-cause categories plus CAPA tracking help you trend issues and prevent recurrence.

Can we track Cost of Quality?

Yes. Track scrap value, rework time/cost, and supplier charge-backs to understand the true cost of nonconformance.

Does it support ISO 9001?

Yes. Maintaining consistent nonconformance records, approvals and evidence supports ISO 9001 quality management processes.